About

Hello! I am Nick. System Admin, IT and Help Desk Support Technician

You will find me to be well-spoken, energetic, confident, and personable, the type of person on whom you can rely. I also have a wide breadth of experience of the required type that gives you the versatility to place me in a number of contexts with confidence that the level of excellence you expect will be met.

Basic Information
Age:
45
Email:
nik_kova@yahoo.com
Phone:
+38163643893
Language:
English, French
Professional Skills
IT Support
99%
Windows server
85%
Azure AD
85%
Google Workspace
90%
Office 365
100%
VoIP/Ring Central
90%
Work Experience

September 2018 - 2020

Brongus Inc

GSuite/Office 365 administration, MikroTik router configuration, Diagnosing and fixing problems with computers and office equipment; Troubleshooting PC hardware; Running diagnostics at 1-4 levels of the OSI model; MS Windows 8 / 7/10, MS Office 2010-2019; MS Windows Server 2003-2016-2019; Working with AD, GPO, terminal servers, DNS, DHCP; LAN, WAN, TCP/IP, routing, CISCO switches CCTV IP camera video surveilance system implementation VoIP techonolgies such as PBX, Ring Central - configuring IP phones, provisioning. Configuration of backup procedures on a daily basis. Troubleshooting technical and software issues with end-users local devices (printers, scanners, desktop, or other) Adjustments, configuration, and maintenance on already existing Windows server environment, Exchange and MS Azure Setup, installing and configuring client email, data transfer, user account maintenance, and software installation remotely.

September 2012 - September 2018

Mercedes Benz Jevtovic Cars doo

Administrating 35 PC computers, one Windows 2012 Standard server, one IBM AS400 server, administrating domain users, working with GPO, e-banking, wireless AP configuration, managing DHCP server, administrating servers for software based applications used for computer diagnostic tools for Mercedes-Benz vehicles and services, working with tablet PC diagnosis systems, installation and cofiguration of Windows OS-es, hardware maintenance, IP camera configuration, POE switch configuration, router configuration, VPN configuration.

February 2007 - August 2009

USPON COMPUTERS

Administrator, hardware service, advertising consultant, dealing with customers, assembling/dissassembling PC's.

Education

1996 - 2000

Bachelor's Degree
Univesity of Kragujevac, Technical Faculty

Engineer of industrial informatics

Learned enough computer skills to have a good foundation for further improvement for years to come.

1991 - 1995

High School
Filip Filipovic Gimnasium, Cacak

Science and mathemathics

Maybe my favourite part of education, since high school opened the door for me to the world of mathematics.

Computer certificates
CompTIA A+ certificate, ECDL - certified CORE 7 units

Security for IT Users IT User Fundamentals (Windows Explorer in Windows 7) Word processing (Microsoft Word 2013) Spreadsheets (Microsoft Excel 2013) Databases (Microsoft Access 2010) Presentations (Microsoft PowerPoint 2010) Using Email and the Internet (Windows Explorer in Windows 7) Advanced Word Processing, Advanced Spreadsheets, Advanced Presentation, Advanced Database.

Contact Me
Feel free to contact me

Address

Phone

+38163643893

Email

nik_kova@yahoo.com